Introduction
BioSkinsy Private Limited is committed to delivering high-quality skincare products to our customers in India efficiently and reliably. This Shipping Policy outlines the terms and conditions governing the shipment of orders to ensure a smooth process for the fulfillment of our customers’ needs.
Shipping Locations
Currently, BioSkinsy Private Limited ships products exclusively within India. Our aim is to provide a wide-ranging delivery network nationwide, covering metropolitan cities, towns, and rural areas.
Shipping Methods
We offer a variety of shipping options to suit our customers’ needs, including:
1. Standard Shipping: Orders typically delivered within 5-7 business days.
2. Express Shipping: Orders typically delivered within 2-3 business days.
3. Overnight Shipping: Orders placed before 3 PM will be delivered by the next business day.
Shipping Charges
Shipping charges are calculated based on the weight of the package and the destination. Specific charges will be presented during checkout. From time to time, BioSkinsy may offer promotions or discounts on shipping fees.
Order Processing Time
– Orders are typically processed within 1-2 business days.
– Orders placed on weekends or holidays will begin processing on the next business day.
– Customers will receive a confirmation email once the order is dispatched, including tracking details.
Delivery Restrictions
– BioSkinsy does not deliver to P.O. Boxes. Please provide a complete street address when placing an order.
– In circumstances beyond our control (e.g., natural disasters, strikes), delivery times may be affected. Customers will be notified of any delays.
Damaged or Lost Shipments
In the event of a shipment being lost or arriving damaged:
– Please report any issues to our customer service team within 48 hours of receipt.
– BioSkinsy will investigate and, where necessary, issue a replacement or refund.
Changes to Shipping Policy
BioSkinsy Private Limited reserves the right to update or change this Shipping Policy at any time. We will notify customers of any significant changes via email or our website.
Contact Information
For any questions or concerns regarding your shipment, please contact our customer service team at:
E-mail: support@bioskinsy.com
Thank you for choosing BioSkinsy Private Limited for your skincare needs. Your satisfaction is our highest priority.